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Avaya Call Recording Solutions
Avaya is a global leader in business communications systems. The company provides unified communications, contact
centres, and related services directly and through its channel partners to leading businesses and organisations around
the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency,
collaboration, customer service and competitiveness.
Avaya’s unique combination of communications applications, software and services helps companies simplify complex
communications and integrate with the OAISYS Tracer and Talkument software solutions, enabling customers to unlock
maximum value and potential from their network. By embedding communications into the operations of an enterprise,
Avaya helps improve the way organisations work − making people more productive, processes more flexible and customers
more satisfied. Our Avaya call recording solutions complement the Avaya communications portfolio, enabling improved customer service, minimized liability risk and more effective dispute resolution.
OAISYS is a Gold member of the Avaya DevConnect program, an initiative that allows us to develop innovative, tightly integrated Avaya call recording solutions that interoperate with Avaya technology and extend the value of a company's investment in its network.
Additional information on Avaya business communications solutions can be found on the Avaya website.