Version 7.2

This feature provides the ability to archive calls from the active OAISYS database to a secondary archival database. A new search and playback interface can then be directed to this database to work with archived recordings. View the video tutorial to learn more:

• Archive Database - 2:49

This feature enables users to highlight a specific segment of a call and export only that portion as a WAV or other industry standard file format if desired. View the video tutorial to learn more:

• Call Segment Exporting - 1:51

This feature captures the DTMF (Dual Tone Multi-Frequency) digits entered on recorded calls. When a button is touched on a push button pad, it makes a combination of two tones, one high frequency and one low frequency. With the digit capture feature enabled, OAISYS translates those tones into their corresponding digits, creating a record of what digits were pressed and allowing that to be tracked as part of the call record. View the video tutorial to learn more:

• Digit Capture - 3:04

This feature allows users to separate a single recording into multiple recordings. For example, in a public safety dispatch center, two portions of a radio call captured as a single, extended-length recording may deal with two distinct incidents. The single call recording can now be sliced into two separate calls, which enables clearer incident reconstruction and analysis. View the video tutorial to learn more:

• Call Slicing - 1:40

This feature allows users to merge the segments of two or more recordings into a single recording for ease of organization and improved incident reconstruction. For example, three separate calls all pertaining to a single incident can be merged into one recording, enabling a more holistic analysis of a chain of events. View the video tutorial to learn more:

• Call Merging - 2:11

Sometimes called “Blurring” or “Scrubbing,” this feature provides users the ability to highlight a section of the recording and play silence over the audio. For example, if a public safety agency shares a 9-1-1 call with local media outlets, the administrator can play silence over sensitive information, such as the caller’s name or address. View the video tutorial to learn more:

• Call Redacting - 2:00

Version 7.1

This feature enables automatic registration of an OAISYS recording system and the ability to apply additional licenses directly via the cloud. Cloud licensing streamlines system administration and improves the customer experience, making it even easier to deploy, manage and use OAISYS solutions. View the video tutorial to learn more:

• Cloud Licensing - 3:37

This feature enables the display of a map showing a caller’s location based on physical address or longitude/latitude coordinate information. View the video tutorial to learn more:

• Caller Location Mapping - 4:00

OAISYS has enhanced the Network Configuration options. The new Local Data Server tab allows support for named instances in SQL. The Local Clients fields allow for clients running locally on the OAISYS Server to connect directly. View the video tutorial to learn more:

• Network Configuration - 4:00