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Resources

Product Documentation

OAISYS Product Documentation

OAISYS provides a full range of technical documentation for the current version of our solutions as well as for earlier versions. This documentation includes installation, administrator and user guides, as well as technical specifications, third-party integration information, an API Developer's Guide and much more.

Expand the items below to find the appropriate documentation for your area of interest.

Tracer/Talkument - Version 7.x

Installation Guides
User Guides
SIP Implementation
Screen Recording
Additional Technical Information

Previous Release (Version 6)

Installation Guides
User Guides
Screen Recording

Communications Platform Specific Documentation

Avaya
BroadSoft
Mitel
ShoreTel
Toshiba
Other