Contact OAISYS

Phone Number 1-888-496-9040

EmailEmail Support

Resources

Product Documentation

Download the manuals and documentation needed to install, administer and use OAISYS products.

Tracer/Talkument - Version 6.x
Quick Install Guide - English Quick Install Guide - Spanish Quick Install Guide - Portuguese
Desktop Client Guide - English Desktop Client Guide - Spanish Desktop Client Guide - Portuguese
Administrator Guide - English Administrator Guide - Spanish Administrator Guide - Portuguese
Mgmt. Studio Guide - English Mgmt. Studio Guide - Spanish Mgmt. Studio Guide - Portuguese
Tracer Report Guide SIP Integration - General Information SIP Trunk Configuration
RTP Programming Guide Screen Recording - General Information Screen Recording - Programming Guide
OAISYS Recording Solutions Technical Specifications Networking Multiple OAISYS Recording Systems  
 

Previous Release (Version 5)
Tracer Admin Guide Tracer Screen Recording General Information Talkument Admin Guide
Tracer User Guide Tracer Reporter Talkument End User Guide  

 

Communications Platform Specific Documentation

Avaya
Installation and trunk programming guide for use with Avaya IP Office      

Mitel
Installation and trunk programming guide for use with Mitel 3300 Installation and programming guide for use with Mitel Secure Recording Connector (SRC)    
Installation and trunk programming guide for use with Mitel AXXESS and 5000      

ShoreTel
Installation and trunk programming guide for use with ShoreTel Installation and programming guide for use with ShoreTel TAPI WAV    

Toshiba
Installation and trunk programming guide for use with Toshiba CIX      

Other
SMDR / CDR Compatibility Guide Installation and programming guide for use with NEC 2000 OpenWorX