Contact OAISYS

Phone Number 1-888-496-9040

EmailEmail Support

Resources

Software Downloads

PLEASE READ BEFORE CONTINUING

Standard technical support services are available during normal business hours (8:30 a.m. Eastern-5p.m. Pacific). After hours on-call and dedicated support is available free of charge for customers who have purchased our Platinum Support Program and for Gold Level Dealers.

All other after-hours support projects are subject to a fee and dependent on the schedule and availability of OAISYS Professional Services personnel. Please contact Technical Support at support@oaisys.com for scheduling or additional information.

Thinking of Upgrading to 7.0?

Any hardware that originally shipped with Tracer/Talkument version 5.x or below is not compatible for OAISYS version 7 software. OAISYS Recording Systems shipped in 2008 and prior will likely be the best candidates for the OAISYS Hardware Refresh program.

Contact Support if you are doing any out of the box 3rd party integration to review compatibility and any further upgrade requirements.

For optimal performance, it is highly recommended to have at minimum 2 GB of RAM for the system.

6.x to 7.0 - These updates support in place upgrades, simply run the setup file. This will stop services, install software, and restore registry settings.The 6.2 (and above) Management Studio does require an update to Direct X. See the 3rd Party Section below to get update if needed.

OAISYS setup files

Stand-Alone PVD Player Contact Product Management
 
7.0 Released 6/01/11 - What's New
7.0.1165

Contact Tech Support to get Setup file

7.1 Released 11/01/11 - What's New
7.1.1122

Contact Tech Support to get Setup file

Looking for Legacy Support files?
Click Here
 

3rd Party setup files

.NET Framework 3.5 SP1

 
Ai-Logix Driver 5.3.1 32 Bit   Download
Ai-Logix Driver 5.3.1 64 Bit   Download
SQL Server 2008 Express (Adv) 32 Bit   Download
SQL Server 2008 Express (Adv) 64 Bit   Download
Rainbow USB Key driver 32 Bit Purple/Black Download
Rainbow USB Key driver 64 Bit 7.6.3 Purple/Black Download
DirectX End User Runtime June 2010 Download