Mobile Access Solutions
Improving Ease-of-Access and Productivity for the On-the-Go Workforce
The bring your own device (BYOD) trend continues to dramatically impact the way employees use technology at work. In fact, many organizations have embraced the phenomenon and are moving away from company-issued devices and implementing BYOD policies, allowing employees to use the mobile technology they’re most familiar and comfortable with.
Analyst group Gartner predicts that by 2014 some 90% of companies will support corporate applications on personal mobile devices. By then, 80% of companies will have a mobile workforce that uses tablets, with the iPad expected to dominate the market through 2015.
To support this trend and deliver the associated benefits of a "work-your-way" experience for employees, OAISYS provides the Mobile Recall application. Built on an HTML5 framework, Mobile Recall is specifically engineered to support mobile Web access to call recordings.
OAISYS Mobile Recall Features
With Mobile Recall, from any browser-enabled device, such as a smartphone or tablet, users can:
- Run ad-hoc searches for one or more recorded calls;
- Save routine searches for instant access anytime;
- Drill down from a list to specific recordings using a multitude of criteria;
- View informative business data related to the interaction, and
- Play recordings.