Contact OAISYS

Phone Number 1-888-496-9040

EmailEmail Support

Resources

OAISYS Support Options JumpStart Services Program

Net Phone

Version: 5.1.38
Released: July 11, 2008
This version requires Diamond Maintenance dated 9/1/2006 or later.

Downloads

Net Phone client setup for Inter-Tel Axxess / 5000   Download
Optional Components
OAISYS CHAT only 3.3.4 Download
Net Phone Server-based Upgrade for Axxess 5.1.x Download

Documentation

Net Phone Server Publishing Download PDF
System Administrator's Help Download PDF
Net Phone 5.1 User Guide Download PDF
Net Phone with Terminal Server Download PDF
Setting up VoIP for Axxess Download PDF
Setting up VoIP for CS-5000 Download PDF
OAISYS CHAT System Administration Manual Download PDF

Project planning and installation worksheets

Net Phone

Training Videos

1 Net Phone Overview High level description of Net Phone
2 Installing Net Phone 5.x How to install Net Phone on a client PC
3 Phone Profiles Covers the new Phone Profile feature, allowing you to create different configurations to use at different locations.
4 Net Phone General Preferences How to access and set application preferences
5 Help --> About New features on the Help -> About screen, including a very useful troubleshooting tool.
6 Sending Log Files to Support Learn how to use the new ZipLog feature in Net Phone for improved troubleshooting
7 Voice over IP Connection for Axxess / CS-5000 How to set up a Net Phone Profile to connect to an Inter-Tel Axxess or CS-5000 in VoIP mode.
8 Voice over IP Connection for Toshiba Strata CTX/CIX How to setup a Net Phone Profile to connect to a Toshiba CIX LIPU/BIPU
9 Call Handler Rules See the new Personal Call Handler features. You can enable and disable rules from the main Personal Call Handler window
10 Creating Personal Call Handler Actions How to make new Actions
11 Screen Pops How to set up screen pops on incoming calls (using Outlook)
12 Outlook Calendar Integration See how you can use the Outlook Calendar with Net Phone
13 Chat How to use Chat to send text messages to other users
14 Call History How to use Call History to review your calls
15 Power Dialer Using Power Dialer to schedule calls
16 PBX Commands Configure a button to execute a PBX command
17 DSS Keys Configure DSS Keys to monitor station status
18 More Buttons Set up extra buttons for speed dial, applications, etc.
19 Setting up User Defined Actions in More Buttons Set up custom actions and assign them to Buttons in the More Buttons banks
20 Dial Plan Options How to configure the local Dial Plan settings
21 Speed Dial Key How to configure a button for Speed Dial
22 Hot Keys: Dialing and Pop Up Use Hot Keys to dial, answer, hang up, and more
23 Using Extra Info How to use Extra Info to get more information about your calls
24 Docking Enable Docking to "stick" Net Phone to the top or side of your desktop
25 Server Based Configuration Set restrictions on what users can change; publish default settings to groups of users
26 Record Button How to show and use the Record button with OAISYS Tracer
27 ACD Keys Enable and use ACD keys to login and logout of ACD queues
28 Run a Program Configure a button to run another program
29 Logging into Strata ACD as a Supervisor How to login a supervisor from Net Phone and give the user the ability to recieve or not recieve calls