It is currently May 25th, 2013, 9:26 pm
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News & Announcements
Look here for news and special announcements from OAISYS.
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Last post by Bill Johnson
October 8th, 2012, 4:02 pm
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Early Adopter Field Trials
Interested in taking advantage of the latest OAISYS feature enhancements? Learn how your organization can be on the cutting edge by participating in the OAISYS Early Adopter Field Trial Program.
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- 3 Posts
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Last post by Linda Gregg
October 8th, 2012, 4:09 pm
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Installing Talkument
These videos teach technicians how to physically install and configure an OAISYS Call Recording System. Topics discussed are server specs, software options, installation models, and basic configurations that need to be programmed to get an OAISYS Call Recording System fully operational.
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- 8 Posts
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Last post by Aarik Ames
October 6th, 2012, 9:40 pm
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Talkument Administration Basics
These videos teach Talkument programmers everything they need to meet their organization’s recording needs and keep their system running effectively. Topics discussed are basic navigation, alarm programming, backup/archive settings and recording rules.
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- 10 Posts
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Last post by Aarik Ames
October 6th, 2012, 11:09 pm
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Talkument User Creation
These videos teach Talkument programmers how to create profiles for the various internal and external users who will be working with the software. Topics discussed are the creation of user profiles and allocation of permissions.
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- 11 Posts
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Last post by Aarik Ames
October 7th, 2012, 1:17 pm
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Using the Features of Talkument
These videos teach Talkument users the basics of navigating the user interface. Topics discussed are initial software download, desktop client functionality and historical calls navigation.
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- 10 Posts
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Last post by Aarik Ames
October 7th, 2012, 1:30 pm
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Latest Talkument Features & Functionality Enhancements
Interested in learning more about the latest features and feature enhancements introduced to the Talkument application? These videos can get you quickly up to speed.
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- 9 Posts
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Last post by Aarik Ames
October 8th, 2012, 1:33 pm
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Installing Tracer
These videos teach technicians how to physically install and configure an OAISYS Call Recording System. Topics discussed are server specs, software options, installation models, and basic configurations that need to be programmed to get an OAISYS Call Recording System fully operational.
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- 8 Posts
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Last post by Aarik Ames
October 7th, 2012, 6:21 pm
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Tracer Administration Basics
These videos teach Tracer programmers everything they need to match their organization’s recording needs & keep their system running effectively. Topics discussed are basic navigation, alarm programming, backup/archive settings and recording rules.
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- 10 Posts
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Last post by Aarik Ames
October 7th, 2012, 6:41 pm
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Tracer User Creation
These videos teach Tracer programmers how to create profiles for the various internal and external users who will be working with the software. Topics discussed are the creation of user profiles and allocation of permissions.
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- 13 Posts
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Last post by Aarik Ames
October 8th, 2012, 10:26 am
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Advanced Tracer Admininstrative Features
These videos teach Tracer programmers how to setup the advanced administrative features that are exclusive to the Tracer solution. Topics discussed include the creation of Employee Evaluations and Ad Campaigns.
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- 7 Posts
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Last post by Aarik Ames
October 7th, 2012, 9:29 pm
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Using the Features of Tracer
These videos teach Tracer users the basics of navigating the user interfaces. Topics discussed are initial software download, desktop client functionality and historical calls navigation.
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- 12 Posts
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Last post by Aarik Ames
October 11th, 2012, 10:52 am
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Using the Advanced Features of Tracer
These videos teach Tracer users how to take advantage of the additional user functionalities that are exclusive to the Tracer solution. Topics discussed include employee evaluations, live call monitor and reports.
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- 9 Posts
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Last post by Aarik Ames
October 8th, 2012, 10:00 am
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Latest Tracer Features & Functionality Enhancements
Interested in learning more about the latest features and feature enhancements introduced to the Tracer application? These videos can get you quickly up to speed.
- 10 Topics
- 10 Posts
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Last post by Aarik Ames
October 8th, 2012, 2:20 pm
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Talkument
Have a question about the Talkument solution not specifically covered in the tutorial video forums provided above? In this section you can post general training-related questions.
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Last post by reneemitt
January 3rd, 2013, 9:36 am
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Tracer
Have a question about the Tracer solution not specifically covered in the tutorial video forums provided above? In this section you can post general training-related questions.
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- 14 Posts
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Last post by APlargearrit
May 17th, 2013, 11:28 am
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