Talkument: Voice Documentation

Reliable and Affordable Compliance Call Recording Software

Talkument Call Recording & Voice Documentation Image

Talkument call recording software provides businesses complete control over risk management, regulatory compliance, dispute resolution and other critical business concerns. Talkument supports compliance recording with regulations such as PCI, Sarbanes-Oxley, TSR, FDCPA, HIPAA, MIPPA, and others.

Talkument users enjoy the familiarity of an Outlook-style interface to store and organize voice documents of their important business telephone conversations. Talkument software is unlike other call recording solutions, which offer only limited call logging functionality, due to the patented OAISYS Portable Voice Document (PVD™) technology at its core.

OAISYS PVD technology enables users to store, organize and play back digital media files, or voice documents, of their phone-based conversations. These voice documents can then be used to effectively drive regulatory compliance, workforce collaboration, dispute resolution and risk management.

Talkument compliance recording software is much more than a simple call recorder, it is widely used in the healthcare, legal services, insurance and financial services industries. The Talkument voice documentation solution delivers enhanced collaboration and revenue protection while supporting business documentation, dispute resolution, litigation defense and project management needs.

Talkument features include:

  • Ability to highlight, annotate and share select portions of a call recording
  • Selective recording, allowing only desired extensions to be monitored
  • Call visualization, which displays all activity that occurred throughout a call
  • Security permissions that provide discrete access to the entire call recording, or just a select segment
  • Call recording playback via encrypted media file streaming for an enhanced level of security
  • Flexible connectivity options, including IP station side, trunk side, digital station side and voice activated recording
  • Click-once installation and upgrade technology for faster, simpler deployment

Are You Recording Phone Calls for Compliance Protection?OAISYS Call Recording and Voice Documentation Video Image

Organizations in nearly every industry conducting all or part of their business by telephone are faced with a complex web of legal, industry and service-level compliance guidelines. But, how are they recording phone calls and documenting the information they contain to address those compliance management requirements?

OAISYS provides the most comprehensive call recording solution for voice compliance, offering an extensive array of exclusive features and functionality to meet specific business needs and requirements.