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Talkument Version 6 Online Classroom

Talkument Online Certification Presentations - Version 6

To receive your official OAISYS Talkument Certification, you must download this questionnaire/instruction sheet and answer each section's questions from the information presented in the corresponding videos.

Each link will be a zip file that contains a high quality AVI file. Unzip the file to your local machine to review the material. Windows Media Player or your default player will play the files. If you unable to see the video portion of the session, you might first need to download the appropriate codec for the media player. Click Here and Install TSCC.

Install - Installing Talkument
Install Session
(full AVI presentation)		 This session will describe how to install and begin configuring an OAISYS Recording Server or appliance.

Video Contents (individual tutorials with bookmarks)
Intro - 0:00
Server Specs - 1:54
Software Options - 10:57
Architecture Overview -14:37
Installation Models - 21:08
Basic Configurations - 30:26

Admin 1
Admin Session 1 Video
(full AVI presentation)		 This session will describe how to configure and administrator the Talkument system. This 1 hour presentation will help those who are responsible for configuring the Talkument.

Video Contents (individual tutorials)
Intro (0:00)
Access Software Download Page (5:03)
Desktop Client Overview (6:57)
Management Studio Overview (9:51)
Verify Recording Port Activity (13:32)
Program Alarms (17:02)
Configure Backup and Archive Settings (23:55)
Check Hard Drive Levels (31:23)
Create Lists and Call Filters (32:32)
Program Recording Rules (39:52)
Program Extension Recording Control (45:17)

Admin 2
Admin Session 2 Video
(full AVI presentation)		 This session will describe how to configure and administrator the Talkument system. This 1 hour presentation will help those who are responsible for configuring the Talkument.

Video Contents (individual tutorials)
Intro (0:00)
Create Lists and Call Filters (3:58)
Create User Profiles (11:17)
Create User Groups (19:25)
Set General Application Permissions (24:11)
Talkument Calls Permissions (25:48)
Talkument Admin Permissions (34:26)
Set User Group Permissions (36:20)
Access Talkument as a New User (37:08)

End User
Complete End User Video
(full AVI presentation)		 This session will describe how to use the product in a 1 hour presentation. It will show you the different features of Talkument and explain what each user function does.

Video Contents (individual tutorials)
Intro (0:00)
Access Software Download Page (3:25)
Use Desktop Client (5:09)
Access Management Studio (10:52)
Management Studio Overview (11:58)
Search for Calls (15:15)
Navigate Folder Tree (26:40)
View and Listen to Calls (35:35)
Add Annotations (39:57)
Share Recordings (43:32)